Alberta Cancer Foundation

Provincial Patient Navigation Program

Bridging the Gaps in Cancer Care

No one ever plans on hearing “you have cancer.” It’s a small phrase with a life-altering impact. A new cancer diagnosis can leave people feeling vulnerable and disoriented. And for some patients, the questions about what happens next can be overwhelming. What are my treatment options? What happens after each phase of treatment? How are appointments at my community cancer centre coordinated with those at the major cancer centers? What rehabilitation services are available after treatment? Fortunately, in Alberta, these patients never have to face cancer alone. The Provincial Patient Navigation Program is there with answers, and help.

The Provincial Patient Navigation Program employs registered nurses, or navigators, with specialized training in cancer care to assist eligible Albertans who have been diagnosed with cancer, and their families. Navigators work with patients to oversee transitions between multiple care providers, access resources and community support programs, and overcome potential barriers to care.

The program promotes equality and accessibility in health care by focusing on people-centered support for three specific populations of Albertans living with cancer:
Lucy Laboucan
Patients Living in Rural Areas

Rural patient navigators support all patients with cancer who live outside of Alberta’s metropolis areas. Navigators provide guidance and act as a liaison between patients, their nearest community cancer centre, more comprehensive cancer centres with specialized oncology services, support programs, and health care providers. This gateway ensures continuity of care and close to home support whenever possible for patients living in rural areas.

Adolescent and Young Adult Patients

The adolescent and young adult patient navigators are a resource to support cancer patients who are between the ages of 15 and 39. For these patients, cancer can be especially difficult, affecting their education and employment, relationships with peers and loved ones, fertility and more. The adolescent and young adult patient navigation staff work in multidisciplinary teams to address adolescent and young adult patients’ distinctive needs throughout each phase of their cancer journey.

Indigenous Patients

The Provincial Patient Navigation Program supports Indigenous cancer patients across the province, connecting them with navigators who can help them understand their treatment pathway and manage some of the barriers and challenges they may face. This includes acting as an advocate and voice for patients and helping health-care professionals to better understand Indigenous peoples and their cultural ways, as well as the historical trauma that can affect a patient’s ability to access health services.

Since its inception, the Provincial Patient Navigation Program has helped well over 40,000 Albertans navigate their cancer journeys. These patients reported that the program’s staff contributed to a sense of stability and security, ensured timely access to necessary information, coordinated additional community supports, and offered individualized care to meet specific areas of need. Over 90 per cent of appointments with patient navigators took place virtually, saving Alberta’s health care system over $1 million by alleviating visits to physicians and emergency rooms for non-emergent issues.

Donor support helps the Alberta Cancer Foundation provide vital funding for the Provincial Patient Navigation Program, ensuring cancer patients across Alberta, and their families, receive the support they need to navigate their cancer journeys. Help us ensure no one has to face cancer alone.

Donate Now to Support Patient Experience in Alberta Through Programs Like the Provincial Patient Navigation Program

Provincial Patient Navigation Program Contact Information:

Edmonton: 780-432-8932
Calgary: 403-476-2791

Edmonton: 780-432-8747
Calgary: 403-476-2763

Barrhead Community Cancer Centre

Barrhead, AB • 780-674-2221 Ext.2036


Bonnyville Community Cancer Centre

Bonnyville, AB • 780-826-3311 Ext. 3162


Bow Valley Community Cancer Centre

Canmore, AB • 403-493-4867


Camrose Community Cancer Centre

Camrose, AB • 780-679-2837


Central Alberta Cancer Centre

Red Deer, AB • 403-343-4526


Drayton Valley Community Cancer Centre

Drayton Valley, AB • 780-621-8087


Drumheller Community Cancer Centre

Drumheller, AB • 403-820-6011


Fort McMurray Community Cancer Centre

Fort McMurray, AB • 780-788-1751


Grande Prairie Cancer Centre

Grande Prairie, AB • 780-538-7588


High River Community Cancer Centre

High River, AB • 403-652-0131


Hinton Community Cancer Centre

Hinton, AB • 780-817-5009


Jack Ady Cancer Centre

Lethbridge, AB • 403-388-6800


Lloydminster Community Cancer Centre

Lloydminster, AB • 306-820-6144


Margery E. Yuill Cancer Centre

Medicine Hat, AB • 403-502-8648 Ext.1022


Peace River Community Cancer Centre

Please contact Grande Prairie Cancer Centre

To learn more about cancer support programs in your community, please contact